Augment enterprise systems to cover the entire value chain. In the digital age, with blurred borders between businesses, winners leverage connectivity as their competitive advantage.
In the information age, over decades, from mere bookkeeping systems to advanced ERP systems, processes and technology have been iteratively redefined to squeeze every drop of efficiency within the enterprise. Despite that the most efficient silos are not the winners, as ad-hoc external interfaces and manual handoffs are inherently wasteful and unreliable. Standalone enterprise efficiency needs to be complemented with relative multiparty efficiencies to leave no weak-links in the chain. Likewise, data is broken into siloes behind opaque enterprise boundaries. Reluctant and delayed sharing of data renders decision-making ineffective.